Jake

You want tell the whole story? Canceled for a good reason, a family member died and you still insisted to keep it, trying to get a booking in the next 3 months,which I said I don't want to. You said I was harsh? Lying is not a good look, Want me to post the screenshots of our exchange? Nothing in your terms and conditions states that you get the keep the down payment after I canceled 2 WEEKS before the date. You're literally doing your job and I have to pay for it Not only are you trying to minimize this serious situation, but I sent 600 as downpayment and you only sent back 300. Which you didn't want to give back, only after 3 emails, when I told you that i don't want to book there again, did you reluctantly give half of it back. You still owe me 300 that you get to keep for no reason. So you just made up an own rule of yourself to keep the payment. Interesting way to conduct a business. In the future,If you want to tell your side of the story, then you have to make sure, it's the truth

Had to tell them 3-4 times I just want my refund, they tried to justify the reasons not to give anything Yesterday they only gave back half of it, not the full amount. Basically told me they took a lot of time to check for the 'hard limit' etc and the half of the fee they kept was to cover the cost of their assistant 🙃

Perhaps Only train ticket, I booked a hotel in Stuttgart and her homebase is Frankfurt

You got it right. There was nothing else planned, no big trips or hotel booked for her. She just told me that they keep the money in case there is a spontaneous or 2nd cancelation. Which makes no sense at all

Just want my money back, thats it!

Hello ladies and gentlemen, So i had a downpayment for a date that should happen in about 2-3 weeks, unfortunately because i experience a tragic passing from one of my family members, i have to cancel that date. On the Website of intimate-escort it stated that any cancellations that happens 24h before the date you have to pay 40% of total fee. Its really not fair that they get to keep my money, when i asked for a refund. They told me, in the next 3 months i can have another date with that downpayment, which i don't want. I would totally understand, if i canceled to close to the date or out of disinterest. Its out of my control what happened to me, but they can totally refund the payment but refuse to pay my money back Thank you